Learn about our shipping policies, costs, and delivery times for Elf on the Shelf products.
Shipping costs vary depending on your location and the weight of your order. You will see the exact shipping cost at checkout before you finalize your purchase. We offer a variety of shipping options to suit your needs, including standard and expedited shipping.
Once your order has been processed, you can expect to receive it within [Number] business days for [Shipping Method, e.g., Standard Shipping] and within [Number] business days for [Shipping Method, e.g., Expedited Shipping]. Please note that these are estimates, and actual delivery times may vary depending on unforeseen circumstances.
Orders are typically processed within [Number] business days. You will receive an email confirmation once your order has been processed and shipped. This email will include a tracking number so you can monitor the progress of your shipment.
We currently ship to all 50 United States. International shipping is not currently available. We are working to expand our shipping options in the future.
If you receive a damaged package, or if your package is lost in transit, please contact us immediately at [email protected] or call us at 458.698.1368 x7628. Please provide your order number and a description of the issue. We will do our best to resolve the problem quickly and efficiently.
For information on our return policy, please visit our Returns page.
If you have any questions about our shipping policies, please don't hesitate to contact us. You can reach us via email at [email protected] or by phone at 458.698.1368 x7628. We are located at 62609 Franey Centers, West Justina, Hawaii, United States.